Support
For questions, feedback or requests: yefem.dalkilic@gmail.com
Common topics
How do I delete my account?
In the app: Settings → Delete my account. Your account and personal data are deleted/anonymized; this cannot be undone.
How do I get a copy of my data? (GDPR)
Settings → Download my data. For other requests please email us.
How do I report or block a player?
Use “Report / Block” on the match result screen. You will never be matched with a blocked player again. Reports are reviewed within 24 hours. Manage blocked players in Settings.
My purchased hints did not arrive
If your payment went through, hints are added automatically the next time you open the app (unfinished transactions complete on their own). If they do not show up within a few minutes, email us your receipt. For refunds visit reportaproblem.apple.com.
How do I sign in on another device?
If you signed in with Apple (iPhone) or Google, use the same method on the new device. Guest accounts only live on their device; secure yours by linking Apple/Google in Settings.
Voice mode does not work
Enable Microphone and Speech Recognition for the app in Settings. Speech recognition may need the language pack for your game language.